Getting Product Support

We offer unlimited FREE Product Support!

The fastest way to solve a problem can usually be found in the EverKey Support Knowledgebase.  It contains the most common Frequently Asked Questions (FAQ) as well as a searchable version of the complete EverKey User Guide.

If the Knowledgebase doesn't help, you can submit a Support Ticket.  Please provide as much information as possible.  The more information we have about the problem, the faster we can solve it. 

Here are some suggestions about what information to include:

• Your Name and Company Name.
• Always include the complete Error Code and Message.  This is usually 12 characters long in the format 1234-5678-ABCD.  The information contained in the Code often gives us specific information we need to diagnose and solve your problem. 
• What Program was being used when the Error occurred?
• EverKey Version Number that was being used.

We will respond as quickly as possible, usually within one business day.