Last Updated: April 13th, 2014
Our Commitment To Your Privacy
Az-Tech wants you to know that we place a high priority on protecting your privacy.
Why Do We Collect Your Personal Information
We collect your personal information in order to process and ship orders as well as handle product support and service requests. In addition, your personal information helps us improve our website and keep you informed of the latest product announcements, software updates, special offers and events that you might like to hear about.
When is Your Personal Information Collected
Our web server automatically collects the Internet Protocol (IP) addresses (but not the e-mail addresses) of visitors to Az-Tech.com. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and other statistical information.
In addition, there are a number of situations in which your personal information may be requested or collected. For example:
- We may ask for your personal information when you are discussing a support issue via email or phone.
- We will ask for your personal information when you purchase a product via email, phone or web store.
- We will ask for your personal information if you register for an account with Az-Tech.com.
- When using the web store to place an order, your IP address will be collected and used to identify your shopping cart.
What Personal Information is Collected
When you interact with Az-Tech or Az-Tech.com, we may collect personal information relevant to the situation, such as your name, mailing address, billing address, phone number, email address and contact preferences; your credit card information and information about the Az-Tech products you own, such as their serial numbers and date of purchase; and information relating to a support or service issues.
As mentioned previously, Internet Protocol (IP) addresses are collected to compile website statistics and identify your shopping cart when using the web store.
How Do We Safeguard Your Personal Information
Az-Tech takes precautions, including administrative, technical and physical measures, to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.
When your personal information is stored in an electronic format, it is encrypted whenever possible. Access to all electronic records is secured by password or smart card access. All backups of electronic records are encrypted and the decryption keys are managed by a written internal policy.
When your personal information is stored on paper records, access to those records are secured by a combination of internal policies and physical locks.
The Az-Tech web store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Az-Tech web store, you must use an SSL-enabled browser such as Firefox, Internet Explorer, Chrome, Safari or Opera. Doing so protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
When and How Is Your Personal Information Used
Az-Tech uses your personal information for a number of things, such as:
- Processing your Purchase Orders.
- Processing your requests for Product Support.
- Compiling website and web store statistics.
When Is Your Personal Information Disclosed to Third Parties
Once again, we would like to state that Az-Tech places a high priority on protecting your privacy. Your personal information will NOT be shared, given or sold to third parties for marketing purposes.
We will only disclose your personal information to third parties when we feel it is absolutely necessary to do so. Some examples are:
- Mastercard, Visa and other credit card companies will be given the information necessary to process the credit card charge. This is always done through an encrypted electronic communication link.
- Couriers such as United Parcel Service (UPS) or Federal Express will be given the information required to ship your order.
- At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that disclosure is necessary for national security, law enforcement or other issues of public importance.
How Do You Specify How Your Personal Information Is Used
Since we have no way to identify or verify the identity of a non-registered visitor, only registered visitors may specify how their personal information is used.
Registered visitors who wish to limit the use of or delete their personal information may simply make the request via email to Policy@Az-Tech.com. We will make every attempt to comply with your wishes and reply via email how we handled your request.
How Do We Handle Personal Information from Kids
We understand that maintaining the privacy of children is of extreme importance. We will never knowingly collect information from anyone under the age of 13, nor do we market to that age group. This website is primarily aimed at those 18 years old and older.
If a child under 13 submits personal information to Az-Tech and we learn that that personal information is the information of a child under 13, we will delete the information as soon as possible.
Cookies and Other Technologies
As is standard practice on many corporate websites, Az-Tech.com uses “cookies” and other technologies to help us understand which parts of our website are the most popular, where our visitors are going and how much time they spend there.
Cookies are also used to manage your shopping cart when using the web store.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track visitor movements around the site and to gather demographic information about our user base as a whole. Az-Tech will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the Az-Tech.com website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
We do not use pixel tags in our emails.
Links to Other Websites
Az-Tech.com may contain links to other sites; however we cannot assume responsibility for the content or privacy practices employed by these other sites.
Questions and Feedback
Az-Tech Software, Inc.
201 East Franklin Street, Suite 11
Richmond, MO 64085-1893
Email Address: Policy@Az-Tech.com