FTsafe Support Email Form

If you haven't already reviewed the Frequently Asked Questions (FAQ), please check it first by clicking the link on the right side of this page.

You can help us solve the problem quickly by doing a few simple things:

Always include your Email address, Name and Version Number.
If available, always include the complete Error Code and Message. The information contained in the Code often gives us specific information we need to diagnose and solve your problem.
If there is no Error Code and/or Message, use the "Additional Information" box to provide a detailed account of what you were doing and what went wrong.
Use the "Additional Information" box to include anything that you think might be helpful for us to solve the problem.

Always fill out the form as completely as possible. This will allow us to provide the best response to your problem or question.

System and Version:

Email:

Name:

Company:

Phone:

Complete Error Code and Message:

Error occurred while running:

My protected program(s) are written for:

Computer Make and Model where Error occurred:

Operating System where Error occurred:

Was O/S running in a Virtual Environment?

Specify the Type of USB Port for Authorization Device:

Is a I/O Port converter being used?

Any Additional Information that might help us solve the problem:
No additional information provided.